Update as at Monday 23rd March 2020:
In line with COVID-19 there are new Border Control Measures for short-term visitors travelling into Singapore which will affect our patients coming into Singapore for treatment. Please be informed that short-term visitors will NOT be allowed to enter or transit through Singapore as of Monday 23rd March 11.59pm until further notice.
Supporting you to access the medical care you need is incredibly important to Icon and our doctors. If you have been receiving care at Icon Cancer Centre, Icon Haematology or Icon Health Screening, our team will continue to support you during this challenging period to provide you remote support services for your healthcare.
To seek assistance, please WhatsApp or contact our dedicated medical concierge hotline during office hours:
- For English and Mandarin: +65 9830 2049 or +65 9754 8216
- For Bahasa Indonesian: +65 8597 6128
- For Vietnamese: +65 9225 4782
Information as at Monday 16 March 2020:
From 12 midnight on Monday 16 March 2020, all ASEAN nationals seeking to make a short-term visit to Singapore must seek a formal Health Clearance. To enable this, patients must submit mandatory information about their health condition in order to seek clearance before their intended date of travel into Singapore.
ASEAN nationals from the following countries must seek approval: Brunei Darussalam, Cambodia, Indonesia, Lao PDR, Malaysia, Myanmar, Philippines, Thailand and Vietnam.
All Icon patients must ensure that their applications have been approved by Singapore’s Ministry of Health (MOH) before they travel to Singapore.
Approved applications will be verified by Immigration and Checkpoints Authority (ICA) officers at Singapore airport. Short-term visitors who arrive without the following will be denied entry into Singapore:
- The necessary approval from Singapore’s MOH
- Proof of the place where they will serve the 14-day Stay-Home Notice (SHN)
- Ability to meet all prevailing entry requirements
All nationals of ASEAN countries are advised to obtain the approved health clearance from the Singapore’s MOH before making their travel bookings.
A step-by-step guide to applying for clearance and the arrival process is available at the links below: